Patient Navigator through AmeriCorps

RONALD MCDONALD HOUSE NEW YORK • New York, NY

14d • Onsite

About The Position

AmeriCorps and the Centers for Disease Control and Prevention have joined forces to launch Public Health AmeriCorps. The Public Health AmeriCorps program supports the recruitment, training, and development of the next generation of public health leaders who will be ready to respond to the nation’s public health needs.

The Public Health AmeriCorps program at Ronald McDonald House New York (RMH-NY) is seeking full-time or part-time Patient Navigators to build the infrastructure needed for RMH-NY to advance health equity outcomes for underserved medically complex children and their families. Patient Navigators will perform a full year of service, assisting RMH-NY in expanding access to wraparound services to address Social Determinants of Health (SDoH) for our target population by conducting and establishing: 

(1) a social risk assessment to identify SDoH impacting target communities; 

(2) a market analysis of existing community services to address SDoH; and 

3) a referral network with community-based organizations in target communities.

 As AmeriCorps Service Members, Patient Navigators will have the opportunity to attend virtual trainings conducted by the CDC and gain experience in the public health field.

Requirements

• Even-temperament, emotional balance, empathy, compassion, and maturity, accomplished by a mature/balanced approach to problem solving.
• Able to collaborate and partner across departments as external facing contact for families who potentially reside across the Boroughs
• Active, reflective listening and clear, concise communication skills.
• A positive attitude and a dedication and commitment to wanting others to succeed in reaching their goals.
• Able to work within established standards under minimal on-site supervision.
• High School Diploma equivalent required.
• Must have basic English language skills (encompassing reading, writing and verbal abilities) and basic math/arithmetic skills.
• Basic computer skills required.
• Must be able to read, comprehend and act in accordance with established policies and procedures.

Nice To Haves

• Associate's or Bachelor's degree in a human services or related field is a plus.
• Experience in working with payer(s) and specifically Medicaid policies and programs, and knowledge of child access programs.
• Bilingual skills may be required, as determined by operational needs.
• Valid driver’s license may be required, as determined by operational/regional needs
• Minimum of 1 year experience in care coordination, community health, social service, or medical practice preferred.
• Community Health Worker, Medical Assistant, Licensed Practical Nurse (LPN), Patient Care Technician, Home Health Aide, or other clinical support staff member preferred.
• Knowledge of Community Health Worker theory and practice to promote patient participation and engagement in self-care management.

Responsibilities

• Commit to a year of learning, serving, and growing while they gain hands-on experience within Social Determinants of Health and Community Building.
• Conduct social risk assessment and administer a survey to 200 respondents to identify SDoH impacting target communities
• Conduct research and community canvassing to build knowledge and a list of recommended Community Based Organizations to provide SDoH services in target communities and present findings and recommendations
• Based on assessments, AmeriCorps Members will identify supportive services such as mental health, housing, food assistance, and other assistance as determined by the comprehensive assessment and discussions with the surveyed population
• Conduct outreach to selected agencies to establish referral relationships with RMH-NY for SDoH service provision
• Establish shared goals, referral processes, engagement agreements and incentive structures between RMH-NY and other Community Based Organizations.
• Manages, organizes, and documents interactions and interventions as directed.
• Members will also shadow Care Coordinators and the Head of Population Health & Healthcare Experience during their engagement with patients/givers, Community Based Organizations and Managed Care Organizations, and the care team, and participate in care team meetings
• Participate in ongoing professional development, networking, and service learning opportunities as part of the RMH-NY organization

Benefits

• Monthly living stipend
• education award upon successful completion of service
• Health Coverage
• Childcare assistance if eligible
• Training
• Eligible for full Healthcare package (medical, vision, dental)
• Childcare Coverage is provided to full time, income-eligible members
• Potential eligibility for forbearance on most federally-guaranteed student loans. Interest payments accrued during service may also be eligible for repayment by AmeriCorps
• Trainings with Centers on Disease Control and Prevention

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees