Patient Navigator – Cancer Center – Full-Time-Days
About The Position
Make a lasting impression on patients at New York-Presbyterian Westchester Hospital as a Patient Navigator for our Cancer Center. Join a supportive team and help us deliver superior customer service to our Oncology patients. As a member of our administrative team, you'll discover what sets us apart – passion to improve the lives of people with cancer and their families through advocacy, research, and patient support to ensure everyone has an opportunity. Explore this opportunity: The Patient Navigator functions as the primary care coordinator for patients and collaborates with key clinical staff to ensure comprehensive care and treatment is offered to cancer patients. Coordinates appointments, provides logistical support, acts as a liaison between the patient and medical team, directs patient inquires to appropriate staff, and facilitates support to ensure everyone has an opportunity to prevent, detect, treat, and survive cancer. Helps the patient overcome any barriers to quality care. Position includes direct contact and communication with patient, in person, on telephone or via e-mail. The shift for this full-time position is Monday through Friday 8am - 4pm.
Requirements
- High School Diploma or GED
- Basic computer skills (Microsoft Word, Excel)
- Excellent oral and written communication skills
- Ability to manage high stress, chronically ill population with complicated psycho-social issues.
- Diverse and culturally sensitive customer service skills
Nice To Haves
- Bachelor’s Degree from accredited college or university
- Experience in health care setting working directly with patients.
- Bilingual (English/Spanish)
Responsibilities
- Functions as the primary care coordinator for patients
- Collaborates with key clinical staff to ensure comprehensive care and treatment is offered to cancer patients
- Coordinates appointments
- Provides logistical support
- Acts as a liaison between the patient and medical team
- Directs patient inquires to appropriate staff
- Facilitates support to ensure everyone has an opportunity to prevent, detect, treat, and survive cancer
- Helps the patient overcome any barriers to quality care
- Direct contact and communication with patient, in person, on telephone or via e-mail
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
