About The Position

This role is part of a new company we are actively incubating in the US care navigation space. This is a chance to be on the ground floor of something being built from scratch. As a Patient Navigator (RN), you'll work directly with patients facing serious, complex illnesses – cancer, congestive heart failure, COPD, chronic kidney disease, dementia, helping them understand their diagnosis, navigate treatment decisions and coordinate care across specialists. You'll work under the general supervision of a billing practitioner, and your work will be reimbursed through Medicare's Principal Illness Navigation (PIN) codes (G0023/G0024). Translation: this is a sustainable, reimbursable model that pays for exactly the kind of clinical coordination patients with serious illnesses desperately need.

Requirements

  • Active RN license (multi-state compact preferred)
  • 3+ years of clinical nursing experience, with strong preference for oncology, cardiology, pulmonary, nephrology, or other serious illness specialties
  • Deep clinical knowledge of disease-specific care—treatment pathways, medication management, side effects, escalation protocols
  • Care coordination experience – you've navigated complex patients across multiple providers and know how to keep things from falling through the cracks
  • Comfort with documentation – you're organized, detail-oriented, and understand that good documentation = sustainable programs
  • Experience with Medicare patients or managed care populations

Responsibilities

  • Build trusting relationships with patients and families facing serious, life-altering diagnoses
  • Conduct comprehensive assessments to understand the patient's clinical status, treatment goals, and barriers to care
  • Educate patients on their disease, treatment options, side effects, warning signs, and when to escalate concerns
  • Prepare patients for appointments with specialists – what questions to ask, what to expect, how to advocate for themselves
  • Facilitate informed decision-making about treatment options, clinical trials, palliative care, and advance care planning
  • Track treatment adherence, identify gaps in care, and intervene before problems escalate
  • Provide emotional support and help patients cope with the psychological burden of serious illness
  • Coordinate across the care team – oncologists, cardiologists, PCPs, specialists, pharmacies, home health, social workers
  • Schedule appointments, manage referrals, and ensure smooth care transitions (hospital to home, specialist to PCP)
  • Monitor treatment plans and medication regimens, flagging issues to the billing practitioner
  • Document your navigation activities with precision (time spent, activities performed, clinical assessments) so we can bill Medicare and sustain the program

Benefits

  • Direct patient impact, backed by structured clinical oversight
  • Help build a company from the ground up – shape how we operate, and deliver care from day one
  • Competitive compensation + benefits
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