Patient Navigator Non Clinical

RWJBarnabas Health•Mountainside, NJ

42d•$21 - $30

About The Position

The Patient Navigator provides care coordination for pediatric patients with rehabilitation needs and/or acute, chronic or life-altering diseases. They serve as an active liaison between patients, families, medical providers/sub specialists, therapists, admissions team members, administrators, insurance companies and other community providers/agencies within a patient/family-centered care model.

Requirements

Bachelor's degree with experience in care coordination.
Experience in Pediatrics.

Responsibilities

Coordinates care for babies, children and young adults across a care continuum from intake, outpatient, inpatient and long term care services. Coordinates communication between patient|family, internal and external service providers.
Communicates effectively with and works as an integral member of the multidisciplinary care delivery team
Demonstrates an understanding of family centered care, patient's medical diagnoses, prognosis, progress and implications for family support, education and goal directed treatments and therapies
Provides triage for families seeking services for improved management and understanding of chronic illness to determine service needs. Reviews and organizes intake materials and consults with internal leaders and team members as needed
Demonstrates an understanding of the health care system, managed care and resource utilization
Ensures scheduling of evaluations and treatment for prospective patients
Supporting navigation to inpatient acute rehabilitation and long term care by working with key internal and external stakeholders and multidisciplinary teams and departments
Obtains, manages and documents information related to all patient cases
In alignment with CSH mission, values, purpose statement and Strategic Initiatives, advocates for the needs of patients|families across the medical, social and financial continuums
Provides necessary documentation to external agencies and entities as needed
Other duties, responsibilities and level of accountability is subject to change