Patient Menu Asst II

University of Rochester • Rochester, NY

1d • $19 - $25

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. GENERAL PURPOSE: Assesses and develops training plans for the Patient Menu Assistant role. Trains new employees on job responsibilities, department policies and customer/patient service and monitors quality and quantity of work performed in the department. Responsible for trainees job knowledge progression through performance improvement processes requiring extensive knowledge and experience with policies, procedures, and practices of Strong Memorial Hospital and/or within specific division.

Requirements

• Associate's Degree in a healthcare field required.
• 6+ months of experience in the Patient Menu Assistant role required or an equivalent combination of education and experience.
• Ability to demonstrate strong leadership, communication, interpersonal and time management skills required.

Nice To Haves

• Experience in food service and/or health care setting preferred.

Responsibilities

• Orients new employees to the patient menu assistant position, reviews work and provides consistent instruction for successfully completing job tasks during training period and beyond as needed.
• Assesses training needs and develops training resources for the patient menu assistant position. Assists in maintaining records of trainees' progress.
• Interacts with multi-disciplinary staff members on the units to receive valuable input as it relates to further developing staff. Communicates employee and/or process concerns to department management to address.
• Reviews patient food allergies and works with unit dietitians to provide further clarity for safe and compliant meal selections for these patients. Reviews meal tickets and provides further training with Patient Menu Assistants when needed.
• Visits patients for meal selection and enters compliant selections and preferences in CBORD on units when assigned by supervisor.
• Reviews inventory of main tube feed supply. Calculates and stocks tube feeds on units as assigned which requires a candidate be able to walk and stand for extended periods and lift up to 30 pounds.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 51-100 employees