PATIENT MEAL DELIVERY (DIETARY)

Blessing Hospital • Quincy, IL

101d • $15 - $20

About The Position

The Host Clerks are responsible for a variety of patient and non-patient tasks in the call center, tray line, nursing unit, and kitchen as assigned. These tasks include checking and verifying all beverages, hot foods, cold foods and condiments on the patient tray and loading the tray into the delivery cart. They communicate with Production staff concerning any issues with food items being served for Room Service, read and correct patient menus based on their prescribed diet, and tally items on the menus while communicating needs to the production staff in a timely manner. The role also involves placing items on patient trays as they are assembled on the tray line, stocking coolers with patient meal items, and coordinating delivery with the hostess staff. Additionally, Host Clerks answer phone calls, use an iPad, and track trays through the delivery process. They maintain a clean and sanitary work environment and keep equipment in good working condition. For patient serving tasks, they assist patients with ordering meals, explain the room service program, read menus to patients, deliver patient trays, and verify meal delivery to the correct patient. The position requires physical activity including standing, walking, bending, squatting, reaching, pushing, and lifting items of various weights.

Requirements

• High School Graduate or Equivalency preferred.
• Knowledge of Illinois Sanitation preferred.

Responsibilities

• Check and verify all beverages, hot foods, cold foods and condiments on the patient tray and load the tray into the delivery cart.
• Communicate with Production staff concerning any issues with food items being served for Room Service.
• Read and correct patient menus based on their prescribed diet.
• Tally items on the menus and communicate needs to the production staff in a timely manner.
• Place items on patient trays as they are assembled on tray line and stock coolers with patient meal items.
• Place trays in carts and coordinate delivery with the hostess staff.
• Answer phone calls, use an iPad, and track trays through the delivery process.
• Restock items on the tray line including trays of proportioned food, cups, bulk food items, ice, and soda boxes.
• Assist patients with ordering meals face to face with a variety of illnesses.
• Visit new admissions and explain the room service program.
• Read menus to patients and assist them with the room service ordering process.
• Communicate with nurses, doctors, and other staff on the units as appropriate.
• Deliver patient trays to the units and cut, open, and set up items as appropriate.
• Read and interpret diet orders and allergy information.
• Pick up trays and record patient meal intake.
• Verify the meal is delivered to the correct patient.
• Identify patients who require ordering assistance and communicate needs to the call center.
• Fill floor stock food items, formulas, tube feedings, and general supply items in the unit kitchens.

Benefits

• 403b + matching
• Up to 4 weeks paid time off in first year
• Onsite childcare - Quincy location
• 24/7 Wellness Center access - Quincy & Pittsfield locations
• Educational assistance opportunities

What This Job Offers

• Job Type: Part-time
• Industry: Hospitals
• Education Level: High school or GED