Patient Logistics RN Transfer Center

Regional Health Services of Howard County-posted 3 months ago

Full-time • Entry Level

Des Moines, IA

Hospitals

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Be part of a growing team dedicated to coordinating patient transfers across Iowa-work closely with providers in a relaxing, off-site setting while making a meaningful impact on your community. Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest's largest referral centers.

Facilitate and coordinate patient transfers between healthcare facilities, departments, or units
Work in a fast-paced, ever changing working environment
Conduct clinical assessments of transfer requests to determine appropriate level of care needed
Communicate effectively with physicians, nurses, and staff at both sending and receiving facilities
Manage multi-phone call activity to minimize any delays experienced by customers
Document all transfer information accurately in electronic health records and transfer systems
Coordinate transportation arrangements including ground and air ambulances when necessary
Monitor bed availability and collaborate with bed management teams
Serve as a clinical resource for transfer-related questions and concerns
Participate in quality improvement initiatives related to transfer processes
Demonstrate knowledge of the use of emergency notification system (PULSARA) and take initiative to activate system for emergency transfer of patients with STEMI, stroke, trauma, ECMO
Anticipate problems, use creative thinking and generate reports as requested

Current Registered Nurse license or equivalent licensure (i.e. Physician's Assistant)
Minimum of 2-3 years of clinical nursing experience
Critical care, emergency, or medical-surgical experience preferred
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Experience with electronic health records and transfer management systems
Basic knowledge of Microsoft Word, Excel, and Google
Strong written and oral communication skills
Knowledge of regulatory requirements related to patient transfers
Knowledge of eligibility requirements for insurance coverage with respect to healthcare services: ambulatory, observation stays, surgical, acute care, subacute and continuum of care services
High function computer technical skills required

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