Patient Liaison | Behavioral Health

Gundersen Health System • Onalaska, WI

1d • $18

About The Position

Join Gundersen Health System as a Patient Liaison for Behavioral Health in La Crosse! Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison in our vision services, you’ll be the welcoming face and steady support for patients throughout their healthcare journey—making every interaction count.

Requirements

• High School Diploma or equivalency
• Certified Patient Service Specialist (CPSS) within 18 months of hire date.
• 1 year experience in an office setting requiring customer service responsibilities and computer competency in Microsoft Windows.

Responsibilities

• Deliver LOVE + MEDICINE by creating exceptional first and last impressions for every patient
• Provide top-tier customer service through phone, in-person, and digital interactions
• Collaborate with providers, medical staff, and leadership to support patient care and clinic flow
• Be a key part of a team that values empathy, efficiency, and excellence

Benefits

• Starting pay of $17.54/hour with increase based on experience!
• Support to grow in your career with access to our Career Development Center and Tuition Investment Program
• Top-rated retirement plan and healthcare benefits
• Departmental leadership that supports you as you do your best work.
• Work/Life balance to love what you do and where you live.
• Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees