Patient Liaison

Abhs • Clementon, NJ

430d • $56,160 - $56,160

About The Position

The Patient Liaison plays a crucial role in providing direct care to patients by delivering medications on-site and ensuring timely medication refills. This position serves as a vital link between medical providers and patients, facilitating communication and addressing patient needs effectively.

Requirements

• CCMA certification required.
• At least 2 years of direct patient care experience.
• Strong written and verbal communication skills.
• Highly organized and able to prioritize tasks.
• Strong work ethic and initiative.
• Patience, positivity, and adaptability.

Nice To Haves

• Bilingual in English/Spanish is a plus.
• Familiarity with software applications related to the field.
• Basic computer knowledge including email etiquette.
• Professional phone and customer service demeanor.

Responsibilities

• Delivering treatment to on-site patients and monitoring them after they self-administer.
• Enrollment of patients in on-site medication programs.
• Daily count of CDS (Controlled Dangerous Substances).
• Obtain and monitor vital signs.
• Coordinate lab services including urine drug screens.
• Maintain medical supplies.
• Act as a liaison between medical providers and patients to address patient needs.
• Crisis intervention for on-site patients and those calling the facility.
• Assisting with prior authorizations.
• Completing and submitting all necessary monitoring paperwork within 7 days to patients receiving on-site services.
• Documentation within 48 hours of service provided.
• Ensuring that patients receive medication refills within 3 business days of calling.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed