Patient Intake Coordinator

Comprehensive Blood and Cancer Center•Bakersfield, CA

11h•Onsite

About The Position

About CBCC: Comprehensive Blood & Cancer Center (CBCC) believes in putting our patients first. Our team stays up to date on the latest and greatest in modern holistic care, ensuring our treatment strategies are optimized for peak mental and physical wellness. Our objective at CBCC is to facilitate high-quality patient care through our mission statement: “CHANGING LIVES WITH HOPE AND INNOVATION” and 5 Pillars of Excellence: Quality, Services, People, Community, and Innovation. CBCC is a privately owned center that is conveniently located approximately 2 hours north of Los Angeles, 4.5 hours from Las Vegas, and about a 2-hour drive to the amazing California coastline and beautiful beaches. Our location in Bakersfield provides the convenience of experiencing California living without the high cost of living. We care for our employees and believe work-life balance is a must. Benefits Package: 401k with employer match Medical, Dental, Vision, and Life insurance Vacation, Sick, Birthday, and Holiday Pay Complimentary lunch for employees Monday - Friday Onsite Fitness Center The PC performs in an environment that demands extreme flexibility in dealing with physicians, patient families, and members of the general public with many different cultural backgrounds and needs. The job demands that the PC be able to perform all of the routine duties of a PC working in a standard medical office. Satisfactory performance at this level requires the full knowledge, ability, and willingness to perform duties at the highest professional levels at all times. The PC must continuously exercise a strong commitment to the organizational goals of the CBCC, while simultaneously exhibiting intelligence and sensitivity to extreme human needs. Duration: Temporary 3 -6 months

Requirements

Must be able to work a full-time flexible schedule
Must be able to pass all pre-employment screening (background check, drug tests, and references)
To comply with organizational behavioral standards
Must be able to pass all program mandated health screenings

Responsibilities

Welcome and greet clients/patients/visitors to CBCC in a helpful and friendly manner, with a cheerful and warm attitude. Determine purpose of visit and directs the clients/patients/visitors appropriately
Greet patients upon arrival and verify appointment
Perform frequent lobby check to keep patient informed of appointments status
Acquaint patients, families and visitors with CBCC support services to include, but not limited to, patient relations, lounge area, nursing stations, parking lots, transportation and various auxiliary and volunteer services.
Provide requested information, transfers calls as needed, and works with other employees to ensure adequate coverage at all times
Assist new patients with appropriate paperwork
Answer basic appointment questions so patients and their families can understand the procedure
Balance collection ledger on daily basis
Process required paper work accurately and on time
When checking-in patients, carefully screens for any updated patient information, existing balances noted in computer, and provides all necessary information to assist patient to be prepared at the time of visit. Whenever applicable, collect insurance co-pay and copy insurance RX cards, collect money and issue receipts
Perform general offices duties and day to day administrative functions, including but not limited to word processing, copying, filing, faxing, answering phones, and data entry in an organized and neat manner
Attend scheduled department and staff clinical meetings
Meet deadlines and remain on timelines
Create new patient charts
Schedule patients as needed for Dermatology appointments
Intake insurance information as needed
Update patient’s chart information as needed