Patient Intake Coordinator (Columbia Care)

TGS Management • Chelmsford, MA

214d

About The Position

The Patient Intake Coordinator is responsible for greeting patients, setting up the patient record in our system and for providing an exceptional patient experience. Under general supervision, enters data from various source documents into computer system for storage, processing and data management purposes. Verifies the accuracy and veracity of the status of all qualifying patients and designated caregivers who come to our dispensary using proper identification and verification protocol. The Patient Intake Coordinator maintains a visitor log limiting access to the dispensing facility. Answer inquiries independently in accordance with policy.

Requirements

• All applicants must be at least 21 years of age.
• Demonstrated advanced ability in word processing and spreadsheet software programs including Microsoft Office products, accounting software (QuickBooks preferred), email, etc.
• Proficient in data entry and 10-key.
• Ability to deal with confidential information such as financial records and product inventory reports.
• Ability to work independently and solve routine problems.
• Knowledge of basic accounting principles and practices.
• Skill in using computer and application software for financial transactions.
• Skill in mathematical computations used in accounting.
• Ability to communicate effectively, both orally and in writing.
• Ability to establish and maintain effective working relationships with those contacted in the course of work.
• Ability to prepare written reports and correspondence, and presentations as required.
• Ability to exercise sound judgment and make decisions in a manner consistent with confident leadership.
• Ability to organize and prioritize work.
• Available to work weekends and flexible work schedule.

Responsibilities

• Ensure that visitors are escorted, monitored and that authorized identification badges are issued in compliance with State law.
• Collect and manage informational documents to support data integrity.
• Ensure all intake forms and other paperwork is properly completed and filed correctly, then enter all appropriate information into the POS.
• Confirm patient purchase limits prior to admission into the consultation area and inform the appropriate pharmacist of such limits.
• Manage patient flow into the consultation area ensuring no more than one patient is admitted per pharmacist on duty and complete other administrative tasks at the dispensary.
• Ensure that transactions are complete, timely, and accurate and conform to internal policies and external regulations.
• Audit data entry transactions to ensure alignment with accounting systems and alert management of sourced discrepancies.

What This Job Offers

• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Number of Employees: 501-1,000 employees