Patient Intake and Registration Specialist

UHS•St. Louis, MO

42d•Onsite

About The Position

We are looking for a talented and enthusiastic person to join St. Louis Behavioral Medicine Institute's Intake team as an Intake Specialist. We are looking for someone to work in the office Monday- Friday, between the hours of 7am-6pm (8-hour shift with a 30-minute lunch). The position is full-time, 40 hours a week with benefits. This position does not require any in person interactions with patients as this is a back-office position. As an Intake Specialist, your responsibility is to schedule potential patients who are seeking mental health treatment at St. Louis Behavioral Medicine Institute (SLBMI). The Intake Specialist collects demographic and basic information via the phone and email. Ideal candidates for this position are well-versed at navigating electronic-based information and effectively communicating over the phone. Ability to maintain organization and have attention to detail is critical.

Requirements

Ability to communicate effectively verbally and in writing with patients, referral sources, insurance companies, and colleagues
Proficient in use of email, internet, and phones
Professionalism in presentation with patients and colleagues
Problem-solving and customer service oriented
Computer knowledge, prior EMR experience preferred
Excellent communication and screening skills
Skills in working independently and implementing time management strategies
Ability to demonstrate positive team interactions
Knowledge of office management systems and procedures
Knowledge of administrative procedures
Attention to detail and accuracy

Nice To Haves

Bachelor’s Degree Preferred, with strong consideration for candidates with a Degree in Psychology, Counseling, Social Work, or closely related field and/or one year experience with intake screenings or customer service telephone etiquette.