Patient Insurance Verification Specialist

Southeastern Medical Oncology Center (SMOC)Goldsboro, NC

About The Position

Why Join Us? SMOC is proud to have a team of professionals who share our passion for and commitment to excellence and our sense of compassion. Job Description: Key Responsibilities: Founded in 1984, Southeastern Medical Oncology Center (SMOC) is dedicated to providing the people of North Carolina the most advanced, effective and appropriate cancer care and hematology care available today. With genuine compassion and a deep commitment to your health, quality of life and best interests, we strive to offer not just the highest standard of care but also heartfelt understanding, comprehensive support and — ultimately — hope in the fight against cancer.

Responsibilities

  • Verify patient insurance eligibility, benefits, prior to services
  • Review, process, and maintain patient accounts to ensure accuracy and completeness
  • Communicate with patients regarding insurance coverage, account balances, and payment options
  • Post patient payments and reconcile accounts as needed
  • Ensure all required documentation is current, complete, and compliant with payer guidelines
  • Collaborate with clinical, billing, and administrative teams to resolve account-related issues
  • Maintain compliance with all applicable healthcare regulations and privacy standards (HIPAA)
  • Perform additional duties as assigned to support departmental and organizational needs
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