Patient Information Representative

Saint Francis Health System
3dOnsite

About The Position

Schedules procedures, verifies and inputs patient demographic and insurance/financial information, and creates new patient medical records for the purpose of facilitating the effective delivery of patient care.

Requirements

  • High School Diploma or GED.
  • 6 months to 1 year related experience.
  • Effective interpersonal and oral communication skills.
  • Ability to organize and prioritize work in an effective and efficient manner.
  • Ability to be detail-oriented as might be required in the examination of numerical data.

Responsibilities

  • Schedules procedures according to established protocols including obtaining and documenting complete patient demographic and insurance/financial information.
  • Confirms scheduled appointments.
  • Creates new patient medical records.
  • Prints and files reports and other correspondence according to established protocols.
  • Serves as liaison to referring physician offices, other outreach hospitals, patients, and patient family members in an effort to provide a single point of contact.
  • Greets and prepares patients for physician consults according to established protocols.
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