Patient Health Benefits Counselor
About The Position
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This HBA/Financial Counselor position is accountable for making decisions supported by policy based on confidential financial information both from the facility and from patients to determine qualification for CICP (as applicable), Charity programs, or payment arrangements. You will utilizes scheduling and registration information to verify coverage and authorization for all scheduled procedures. After the verification of benefits and authorization, HBA/FC populates price estimate tool to decide patient portion. This role makes calls to patients, doctor’s offices, and hospital departments to gather sufficient information to obtain authorization and benefits Collection of patient portion. We ask that you act as a liaison between the patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor and community agencies. This is a PRN position (5 shifts scheduled in a 6-week period). This position is used to cover call-offs, vacations, and where coverage may be needed. PRN is not eligible for benefits but does offer a 15% differential on top of the base rate of pay. Monday - Friday 8:00am - 5:00pm, may vary
Requirements
- 6 Months healthcare experience
- Knowledge of ICD and CPT coding
- Medical terminology with good customer service skills
- High School Diploma or GED required
- Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)
Nice To Haves
- Preferred knowledge of registration and billing and credit scoring
Responsibilities
- making decisions supported by policy based on confidential financial information both from the facility and from patients to determine qualification for CICP (as applicable), Charity programs, or payment arrangements
- utilizes scheduling and registration information to verify coverage and authorization for all scheduled procedures
- populates price estimate tool to decide patient portion
- makes calls to patients, doctor’s offices, and hospital departments to gather sufficient information to obtain authorization and benefits Collection of patient portion
- act as a liaison between the patients, physicians, patient clinics, case management, centralized billing office, third party Medicaid eligibility vendor and community agencies
Benefits
- PRN is not eligible for benefits but does offer a 15% differential on top of the base rate of pay.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
