Patient Food Hosp Attendant - ORMC Food & Nutrition Services
About The Position
Patient Food Hospitality Attendant Location: Orlando Regional Medical Center, Downtown Orlando, Florida Department: ORMC Food & Nutrition Services About Us: Orlando Regional Medical Center is a leading healthcare institution recognized for its excellence. Our accolades include: National ranking in 1 Adult Specialty and 4 Children's Specialties Regional ranking as #7 in Florida, #2 in Orlando, and #3 in Florida (Children’s) High performance in 3 Adult Specialties and 12 Procedures/Conditions Position Summary: The Patient Food Hospitality Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience
Requirements
- Ability to read, recognize, and differentiate between words and series of numbers
- Ability to write simple correspondence
- Ability to respond to common inquiries or complaints from customers
- None required
- None required
Responsibilities
- Displays excellent communication and customer service skills with patients, nursing staff and visitors
- Responsible for delivery of the proper tray to the correct patient using proper customer service skills.
- Functions as an integral part of the Orlando Health team to support the nutritional needs of the patient.
- Responsible for arranging trays on delivery cart and logging delivery times.
- Logs tray locations and ensures trays are delivered to patients within a reasonable required time.
- Responsible for collection of money for guest trays and the logging of money with the diet office.
- Responsible for collection and removal of soiled trays from floors and for keeping work areas cleaned
- Coordinates tray delivery with the expeditor and with the diet office when necessary.
- Assists with expediting trays from list and call preparation areas, checking trays for accuracy and completeness.
- Monitors patient diet prescription, diet order changes, nourishment orders, late tray requests and quality standards.
- Accurately takes and checks patient menus according to physician diet orders
Benefits
- Recognized Excellence: Named one of America's Best-In-State Employers by Forbes
- Comprehensive Benefits: Access to career-growing FREE education programs and well-being services for you and your family
- Immediate Benefits: Enjoy benefits from day one with flexible options to balance your personal and professional life
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
