Patient Flow Nurse

Intermountain Health • Murray, UT

4d • $44 - $66

About The Position

The Command Center Registered Nurse is responsible for executing all aspects of bed management and transfer center operations in a safe and timely manner, in accordance with standard operating procedures and regulatory requirements. The scope is inclusive of patient access, placement, transfers and bed management. Uses clinical knowledge, critical thinking and communication skills to support the Command Center in providing a reliable, high-quality service that allows referrals, transfers, and other healthcare settings to be accepted in an efficient and timely manner. Shift Details: The position is full time, working three 12‑hour shifts per week - night‑shift Essential Functions Assesses, directs and coordinates transfers and admissions from physician offices, hospitals, and other healthcare settings to the most appropriate accepting service, facility, and level of care. Facilitates patient placement by assessing patient diagnosis, acuity and location, applicable risk factors and unit criteria / bed availability. Collaborates with the facility departments, medical staff, nursing staff, and leadership to promote appropriate, timely patient placement so that patient care is not delayed. Collaborates with facility staff to identify and communicate bed capacity issues. Leverages capacity dashboards and other real-time indicators to predict future patient placement pressure points and participates in the execution of surge-capacity protocols; and initiating interventions, within scope of practice, to accelerate patient flow or other mitigating barriers to optimal throughput. Assists with all aspects of patient logistics to include pre-registration, transportation, and bed planning; collects unit specific data, and information needed to access and place patients appropriately. Adheres to regulatory compliance with all Command Center operations, including Stark, EMTALA, and any other pertinent to Call Center activities. Maintains current knowledge of regulatory requirements impacting operations of the Command Center. Provides timely and accurate transfer and admission documentation. Works collaboratively with our providers and key stakeholders in the development and maintenance of transfer and admission pathways for our patients. Delegates as needed to the Transfer Center Tech, Patient Placement Specialist, and EMS Liaison. Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. Performs other duties as assigned. May be required to be placed on-call during a regularly scheduled shift.

Requirements

• Patient care
• Resourcefulness
• Critical thinking
• Effective communication
• Problem-solving
• Negotiating
• Customer service
• Bachelor’s degree of Nursing (BSN)
• Current license as a Registered Nurse in the state of practice.
• Current American Heart Association Basic Life Support for Healthcare Providers (BLS-HCP) certification upon hire or obtained within 60 days of hire with prior approval.
• Minimum five years RN experience in either ED, ICU and / or five years acute care inpatient nursing.

Nice To Haves

• ACLS, PALS
• A specialty certification (CCRN, PCCN, MSRN, or CEN)
• Critical Care or ED background.
• Experience as a Hospital Supervisor, Charge Nurse or previous transfer center experience.
• Experience with hospital throughput or capacity management.
• Experience with Command Center operations, knowledge of Epic and / or TeleTracking.

Responsibilities

• Assesses, directs and coordinates transfers and admissions from physician offices, hospitals, and other healthcare settings to the most appropriate accepting service, facility, and level of care.
• Facilitates patient placement by assessing patient diagnosis, acuity and location, applicable risk factors and unit criteria / bed availability.
• Collaborates with the facility departments, medical staff, nursing staff, and leadership to promote appropriate, timely patient placement so that patient care is not delayed.
• Collaborates with facility staff to identify and communicate bed capacity issues.
• Leverages capacity dashboards and other real-time indicators to predict future patient placement pressure points and participates in the execution of surge-capacity protocols; and initiating interventions, within scope of practice, to accelerate patient flow or other mitigating barriers to optimal throughput.
• Assists with all aspects of patient logistics to include pre-registration, transportation, and bed planning; collects unit specific data, and information needed to access and place patients appropriately.
• Adheres to regulatory compliance with all Command Center operations, including Stark, EMTALA, and any other pertinent to Call Center activities.
• Maintains current knowledge of regulatory requirements impacting operations of the Command Center.
• Provides timely and accurate transfer and admission documentation.
• Works collaboratively with our providers and key stakeholders in the development and maintenance of transfer and admission pathways for our patients.
• Delegates as needed to the Transfer Center Tech, Patient Placement Specialist, and EMS Liaison.
• Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
• Performs other duties as assigned.
• May be required to be placed on-call during a regularly scheduled shift.

Benefits

• We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• Learn more about our comprehensive benefits package here.
• Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.
• Learn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees