PATIENT FLOW MANAGER, Brooklyn, NY

Compass Group USA Inc•Brooklyn, NY

34d•$65,000 - $67,000•Onsite

About The Position

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at www.Crothall.com. Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered. Job Summary Summary: As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting.

Requirements

Management experience in hospital environment and/or patient transportation.
Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity.
Basic computer skills with Windows based Operating System; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.

Nice To Haves

Associate's degree is preferred.

Responsibilities

Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity.
Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate.
Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.
Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators.
Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses.
Performs other duties as assigned.