Patient Flow Facilitator - Full Time

AtlantiCare•Egg Harbor Township, NJ

About The Position

The Patient Flow Scheduler coordinates inpatient and outpatient bed assignments according to algorithms, unit criteria, bed requests and hospital protocol. The Patient Flow Scheduler collaborates with nursing unit team leaders to insure accurate and timely placement of patients using the electronic bed tracking system. The Patient Flow Scheduler is responsible for highly detailed work in the registration system. The Patient Flow Scheduler provides excellent customer service to both internal and external customers. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.

Requirements

High School Graduate or equivalent required.
Minimum 1 year experience in a physician's office, hospital setting or retail pharmacy required.
Knowledge of Medical terminology required.
Proficiency with computer applications required.
Excellent verbal and written communications skills required.
Ability to read, write and speak English clearly required.
Ability to demonstrate stress tolerance coupled with service orientation required
Ability to multi-task in a fast-paced environment required.
Ability to demonstrate excellent telephone etiquette to both internal and external customers is required.

Responsibilities

Coordinates inpatient and outpatient bed assignments according to algorithms, unit criteria, bed requests and hospital protocol.
Collaborates with nursing unit team leaders to insure accurate and timely placement of patients using the electronic bed tracking system.
Responsible for highly detailed work in the registration system.
Provides excellent customer service to both internal and external customers.
Supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.