Patient Financial Specialist - Boca Raton

Aspire Fertility Austin

About The Position

The Patient Financial Specialist is responsible for providing a great patient experience by checking patient eligibility and insurance plan benefits. Includes utilizing online resources, calling insurance companies, and completion of benefit investigation form in EMR system.

Requirements

1 year of work experience in Medical Insurance Verification is required
High School Diploma or GED required - some college preferred

Nice To Haves

Bilingual (Spanish) preferred.

Responsibilities

Check patient eligibility and insurance plan benefits via online payer portals and outgoing calls to the insurance plan
Completion of benefit verification form in EMR system
Following the department procedures to ensure timely completion of benefit investigations
Communication with internal Patient Financial Services Staff and external practice managers when inaccurate demographic information is supplied
Review and update demographic and insurance information in the EMR system
Supports and actively participates in initiatives designed to improve individual and organizational performance.

Benefits

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE employee only healthcare coverage option is also available.
Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.
Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.
Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!
Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.
Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.
Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.
Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!
Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.
Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.
Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.
Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.