Patient Financial Services Supervisor
About The Position
Jefferson Healthcare is seeking an experienced Patient Financial Services Supervisor . In this key role, you will be the frontline operational leader responsible for daily billing resolution and accurate claim submission, remit and cash posting, and accounts receivable follow-up at Jefferson Healthcare. This role focuses on optimizing staff productivity, ensuring claim accuracy, and fostering a high-performance culture within the billing office. The Supervisor translates departmental KPIs into daily workflows, providing direct coa ching and technical support to the billing and posting staff to ensure Jefferson Healthcare meets its cash collection and AR aging goals. We're looking for someone who can strike the balance between having the necessary technical skills to be hands-on in supporting the team, while also demonstrating the leadership skills needed to guide the team in improvements to AR aging and work queue processing -- help us understand how you can be a part of this! Jefferson Healthcare is one of the top employers on the beautiful Olympic Peninsula and near Seattle, Victoria, BC, and Vancouver. We are a DNV-accredited, 5-star rated 25-bed Critical Access Hospital with six rural health clinics and a wide scope of specialty services; we provide exceptional care for more than 33,000 residents of East Jefferson County. Port Townsend has been named as "one of the coolest small towns in America" with good reason. There are festivals all the time, endless recreational/hiking/skiing/sailing activities, great places to eat, and a strong and vibrant community feel. Surrounded by water and in close proximity to the Olympic National Park, Port Townsend offers access to a myriad of outdoor mountain and water adventures.
Requirements
- High school graduate or GED equivalent
- Two years of hospital billing experience required
- Leadership experience required
- Excellent communication skills
- stay abreast of industry standards and trends
Nice To Haves
- Associate's or Bachelor's Degree in Business Management, Health Administration, or related field highly desired
Responsibilities
- daily billing resolution
- accurate claim submission
- remit and cash posting
- accounts receivable follow-up
- optimizing staff productivity
- ensuring claim accuracy
- fostering a high-performance culture within the billing office
- translates departmental KPIs into daily workflows
- providing direct coaching and technical support to the billing and posting staff
- guide the team in improvements to AR aging and work queue processing
Benefits
- Competitive, Guaranteed Salary
- Outstanding benefits , including employer contribution to your retirement account and low insurance premiums for individuals and families. Benefits package is ranked in the top 1% in the state!
- Generous paid time off and more
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
251-500 employees
