Patient Financial Services Representative

Moses Lake Community Health Center • Moses Lake, WA

92d

About The Position

Patient Financial Service Representatives are responsible for reviewing and posting charges and/or payments from insurance companies and patients. PFS Reps review patient accounts and transactions to ensure accuracy, and they are also responsible for effectively and professionally corresponding with patients or third-party payors to facilitate timely and effective management of accounts receivable activity.

Requirements

• Possesses a basic level of written and verbal communications skills, computational and computer skills and mathematical knowledge typically acquired through completion of a high school program.
• Ability to read and speak Spanish and/or Russian preferred but not required.

Responsibilities

• Processes third-party remittance advices, ensuring accurate information is posted to patient accounts.
• Follows internal procedure for outstanding claims review.
• Reviews and processes self-pay accounts.
• Consistently exhibits all Moses Lake Community Health Center's Service Standards with patients while responding to inquiries regarding accounts and statements.
• Performs the charge entry function as required by task assignment.

Benefits

• 401(k) retirement program with employer contribution
• Dental
• Medical/Vision
• Flexible Spending/Health Reimbursement
• Life Insurance
• Disability Insurance
• 8.5 Paid holidays per year
• Accrual based (PTO) paid time off per MLCHC policy

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 251-500 employees