Patient Financial Services Representative- Full Time- Days-Morristown, NJ
About The Position
Patient Financial Service Representative Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions. Principal Accountabilities: Answers inbound calls for all billing inquiries for all facilities. Ensures insurance information is entered properly on accounts, process credit card payments, complete customer service forms for various customer service requests. Completes weekly backlog. Performs other related duties as assigned. Schedule: Full time, Days Monday- Friday 10:00m-6:00pm
Requirements
- 3-5 years of experience in Customer Service Call Center or relevant area.
Nice To Haves
- Bachelor's Degree in finance, healthcare management or relevant experience.
Responsibilities
- Answers inbound calls for all billing inquiries for all facilities.
- Ensures insurance information is entered properly on accounts
- Process credit card payments
- Complete customer service forms for various customer service requests.
- Completes weekly backlog.
- Performs other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
