Patient Financial Services Representative - Sleep Lab - Part-time Days

SSM Health Care • Saint Charles, MO

156d • Remote

About The Position

It's more than a career, it's a calling. MO-SSM Health St. Joseph Hospital - St. Charles is looking for a part-time employee for a day/night-shift position working 5-hour shifts from Tuesday to Friday. This role does not require working on weekends, holidays, or being on call. The position is remote after the first 1-2 months, but the employee must be available to come into the office occasionally to cover for PTO, meetings, etc. The primary responsibility of this role is to determine the patient financial component for patient services, estimate, communicate, and collect the patient financial responsibility, and provide patient financial counseling.

Requirements

• High School diploma/GED or 10 years of work experience.
• No experience required.

Responsibilities

• Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility.
• Educates patient regarding financial assistance programs when appropriate.
• Obtains patient demographic information and requests financial responsibility from the patient.
• Determines patient qualification for coverage by third-party payer and informs financial counselor, patient or family member of status.
• Verifies all commercial insurance coverage, workers compensation insurance, TPL insurance and state and government programs.
• Documents and resolves patient concerns or inquiries that are received via telephone, mail or walk-in within an established time frame.
• Validates Master Patient Index according to departmental policy.
• Interprets physician orders.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: instant access to earned, unpaid base pay before payday (fees may apply).
• Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED