Patient Financial Services Manager
About The Position
The Patient Financial Services Manager oversees all aspects of billing and payment operations within our healthcare system to ensure efficiency, adherence to standards, and alignment with organizational goals. This role involves rigorous management of administrative processes, including maintaining office equipment and supervising office supplies, while enforcing facility policies. The manager leads a team consisting of financial advisors, data analysts, and other billing staff, fostering a cooperative environment to enhance overall team performance and productivity. Financial oversight is critical, with tasks ranging from managing budgets to monitoring accounts receivable and ensuring accurate financial reporting. Furthermore, this manager ensures compliance with regulatory standards and plays a key role in client relations, effectively handling inquiries and resolving issues to maintain professional relationships.
Requirements
- Associate's degree in Business Administration, Office Management or related field -OR- three years of experience in a healthcare Business Office
- Prior supervisory experience
- Proficiency in Microsoft Office software and accounting software
- Strong leadership skills
- Problem-solving expertise
- Effective communicator
- Confident decision-maker
- Adaptable to change
- Detail-oriented
Nice To Haves
- Bachelor's degree in Business Administration, Office Management or related field
Responsibilities
- oversees all aspects of billing and payment operations
- ensuring efficiency
- adherence to standards
- alignment with organizational goals
- management of administrative processes
- maintaining office equipment
- supervising office supplies
- enforcing facility policies
- leads a team consisting of financial advisors, data analysts, and other billing staff
- fostering a cooperative environment to enhance overall team performance and productivity
- managing budgets
- monitoring accounts receivable
- ensuring accurate financial reporting
- ensures compliance with regulatory standards
- plays a key role in client relations
- effectively handling inquiries and resolving issues to maintain professional relationships
Benefits
- medical insurance
- dental insurance
- vision insurance
- health savings accounts
- life insurance
- employer contributions to a 401(k) retirement plan
- paid time off
- participation in 401(k) and 457(b) plans
- educational assistance and reimbursement
- an employee assistance program
- work-life balance support
- gym membership and other discounts
- employee recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Hospitals
Education Level
Associate degree
Number of Employees
501-1,000 employees
