About The Position

Patient Financial Service Representative Responsible for supporting management in the billing and collection of accounts receivable for inpatient and outpatient accounts, cash application and reconciliation and/or resolving customer service issues. Additional responsibilities may include notifying the patient and/or guarantor of liabilities, verifying insurance benefits, and assisting customers regarding billing questions.

Requirements

  • 3-5 years of experience in Customer Service Call Center or relevant area.

Nice To Haves

  • Bachelor's Degree in finance, healthcare management or relevant experience.

Responsibilities

  • Answers inbound calls for all billing inquiries for all facilities.
  • Ensures insurance information is entered properly on accounts, process credit card payments, complete customer service forms for various customer service requests.
  • Completes weekly backlog.
  • Performs other related duties as assigned.
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