Patient Financial Representative/Administrative Coordinator - Business Services - University

Christie Clinic•Champaign, IL

3d•$20 - $28•Onsite

About The Position

Christie Clinic's department of Business Services is seeking a full-time Patient Financial Representative/Administrative Coordinator at the University clinic from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements. Duties include the performance of supervisory duties over the Central Registration department while working as a Patient Financial Representative position. Job Qualifications and Expectations

Requirements

High School Diploma or equivalent
Customer service experience
Demonstrated leadership experience
Professionalism with staff, patients, physicians, and other outside contacts.

Nice To Haves

Supervisory and training experience
Demonstrated skill set for meeting departmental job description requirements
College or courses in healthcare, accounting, or insurance fields
Experience in a medical office, insurance position, or equivalent strongly desired.
Experience in project identification, organization, and completion.
Demonstrated analytical and problem-solving skills.
Proven ability to successfully communicate with people.

Responsibilities

Perform on a daily basis duty of Patient Financial Representative, as outline in job description.
Cross trains and perform, with expertise, all job functions within the department.
Possess comprehensive knowledge of electronic medical record and practice management systems, Microsoft Office Suite, Christie Clinic, LLC, and Business Services operations with specific emphasis on division functions.
Act as a time clock manager.
Approves and submits time, approves staff member vacation and time off requests.
Interview prospective staff members.
Oversee the training of new staff members.
Perform conflict control throughout the department.
Conducts and maintains Christie Leadership System within department.
Assist in creating and maintaining budget.
Completes and presents annual performance evaluations and ensure that employees are up to date on department policies and procedures.
Appease patient complaints.
Prevent distractions within the department and keep employees on task.
Oversee all operational functions, workload load assignments, cross training of duties to ensure adequate coverage within the department.
Attend meetings and sit on committees as requested by Manager.
Communicate areas of concern to the Business Services Manager.
Perform related work and other projects as required.