Patient Financial Navigator Team Lead
About The Position
Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval. Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients. Come join us today!
Requirements
- High School Diploma or GED.
- Experience working in a healthcare field (preferably in a clinical setting or business office) is required.
- Excellent verbal and communication skills needed.
- Insurance knowledge requirements include understanding of medical terminology, managed care authorization process, ICD and CPT codes, ability to calculate and collect patients' financial responsibility and insurance co-pay/coinsurance.
Nice To Haves
- Onco/EMR and Centricity experience a plus.
Responsibilities
- Responsible to assist in the organization and implementation of all aspects related to Managed Care/Patient Financial Navigator Team Lead
- Act as Team Lead for assigned staff including Trainers, Floats and newly acquired Managed Care Staff.
- Act as a resource person for all office staff and patients in resolving Managed Care issues.
- Performs the daily tasks of Patient Financial Navigator, acting as Float and/or Trainer as necessary in any assigned Florida Cancer Specialist (FCS) office.
- This position does require travel and stay overnight at other FCS locations, as needed.
Benefits
- Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.
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What This Job Offers
Job Type
Full-time
Industry
Hospitals
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
