Patient Financial Navigator Asst
About The Position
The Patient Financial Navigator Assistant is responsible for the daily operations of patient financial navigation services, organization-wide, providing a patient-centered focus to ensure a positive patient experience. The Manager sets, implements and ensures compliance with all regulations, operational policies, standards and guidelines; maintains effective communication with patients, insurance carriers, and other partners to resolve issues that impede cash flows and detract from patient satisfaction; monitors quality and productivity through reporting; provides continual process improvement; identifies trends and operational deficiencies, and manages corrective action plans as necessary to ensure successful outcomes; assists in the development and monitoring of budgets; performs community outreach; produces/presents operational metrics; builds and maintains vendor relationships; optimizes standardized workflows across the billing process and continually enhances solution capabilities for patient expectations.
Requirements
- One (1) year of business or college course work
- Completion of a medical terminology course or proficiency preferred
- Minimum three (3) years health care related healthcare collection, financial counseling or billing experience required
- Patient Registration experience required
Nice To Haves
- National Association of Access Management Certification preferred
Benefits
- comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
