Patient Financial Counselor

Providence • Seaside, OR

124d • $20 - $32

About The Position

Providence is calling for Patient Financial Counselor 100% Onsite - Full Time, Day Shift at Seaside, OR. Patient Financial Counselors are part of a team who has direct interaction with patients and their families either on the phone or in person. They are responsible for easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance. The Patient Financial Counselor identifies eligibility, provides education, and completes and submits applications for various State and Federal sponsorship programs. They assist patients and make eligibility determinations for Providence St. Joseph Health Financial Assistance. Duties and behaviors are performed in a manner that reflects Providence's mission, philosophy, and core values. Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• H.S. Diploma or GED.
• Two (2) or more years experience in a hospital, clinic, or healthcare business office.
• Minimum of three years experience required, or proven success as a Patient Financial Advocate Associate, preferably with Providence St. Joseph Health or its Affiliates.
• Two (2) years experience in automated, computerized account follow-up system required, preferably in Epic.

Nice To Haves

• Knowledge in reimbursement of health care accounts from insurance companies preferred.
• Previous experience with medical and health plan terminology.

Responsibilities

• Interact directly with patients and their families on the phone or in person.
• Resolve patient accounts through financial clearance and payment collection.
• Obtain sponsorship and financial assistance for patients.
• Identify eligibility for various State and Federal sponsorship programs.
• Provide education and complete applications for financial assistance.
• Make eligibility determinations for Providence St. Joseph Health Financial Assistance.

Benefits

• 401(k) Savings Plan with employer matching.
• Health care benefits (medical, dental, vision).
• Life insurance.
• Disability insurance.
• Paid parental leave.
• Vacation and holiday time off.
• Voluntary benefits.
• Well-being resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED