Patient Financial Counselor
About The Position
Identifies and coordinates all aspects of financial obligations for private pay patients. Including, but not limited to, patient relations, physician liaison regarding financial liabilities, deposit estimates and collection. Assures that customer needs and/or complaints related to financial services are responded to and documented in a timely and professional manner and in a way that supports organizational goals, system improvements and recovery strategies throughout the organization. Makes financial arrangements and secures payment for services rendered. Protects reimbursement for services by assisting patients with payment plans and options. Interviews patients and/or families to determine funding sources. Applies financial and collection policies. Assures that customer needs and/or complaints related to hospital care or financial services are responded to and documented in a timely and professional manner and in a way that supports organizational goals, system improvements and recovery strategies throughout the organization. Providence Swedish caregivers are not simply valued - they're invaluable. Join our team at Swedish Shared Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- Associate's Degree --or-- Additional experience may be substituted for no degree
- 3 years of experience in patient financial services or medical billing in a hospital business office or five years of experience without degree
Benefits
- Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.
- Learn more at providence.jobs/benefits .
- Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
