Patient Financial Coordinator

Infusion For Health•Brea, CA

34d•$22 - $26•Onsite

About The Position

As a Patient Financial Services Coordinator, you'll be the go-to person for patients seeking information about benefits, financial estimates, copay assistance programs, and other available resources. Your warm demeanor and expertise will help patients feel confident in their financial decisions, ensuring they have a clear understanding of their options before proceeding with treatment.

Requirements

Demonstrated proficiency in patient registration, admissions, and billing practices
Strong analytical skills for reviewing and interpreting financial information
Knowledge of health insurance and medical coding (CPT, HCPCS, ICD-10)
Excellent verbal and written communication skills
Proficiency with computer systems, word processing software, and internet navigation
Ability to identify and implement process improvements with strong attention to detail
High school diploma required
Minimum of three years of relevant experience in healthcare billing, collections, or financial counseling

Nice To Haves

EMR experience preferred

Responsibilities

Contact patients to review benefits and eligibility, providing clear information on potential out-of-pocket costs as documented by their insurance plan
Encourage patients to confirm their current benefits plan agreement with their insurance provider before services are rendered
Review all available financial assistance resources with patients, including copay assistance programs, scholarships, and foundations
Enroll or assist patients with enrolling in copay assistance programs
Ensure patients feel confident in moving forward with services by providing an accurate vision of the quality of care available at Infusion for Health
Obtain patient signatures acknowledging the benefit and eligibility information as provided by the payer
Communicate with patients, payers, and internal departments in a professional and courteous manner
Create detailed notes in the practice management system to document communication, pertinent information, and actions taken on patient accounts
Maintain frequent communication with team members and department leadership to ensure a consistent flow of information
Perform any other tasks as assigned