Patient Financial Coordinator

University of Pittsburgh Medical Center•Coraopolis, PA

8d•$19 - $30•Onsite

About The Position

Are you a skilled medical office professional looking to broaden your horizons? We have an exciting opportunity for a full-time Regional Patient Financial Coordinator who will play a crucial role in ensuring patients receive the care they need across multiple locations. If you're passionate about healthcare, finance, and teamwork, read on! Locations Supported: Moon Township, St. Margaret, North Hills Passavant, Passavant Cranberry, Butler, Beaver, and Natrona Heights This position is based out of the Moon Township office, but travel to these locations will be required on an as-needed basis. Hours: Monday through Friday, 8:00 am - 4:30 pm As a Regional Financial Coordinator, you'll be at the forefront of patient care, ensuring insurance benefits are verified, authorizations are obtained, and financial assistance is explored. Your expertise will contribute to a seamless patient experience across all supported sites, and your ability to collaborate with various departments will make a significant impact. Why Join Our Team? Regional Impact: Support multiple Hillman Cancer Center locations, making a difference for patients across the region. Teamwork: Collaboration is at the heart of what we do. You'll work closely with colleagues and providers across several sites. Work-Life Balance: Enjoy regular hours—Monday through Friday, 8:00 am to 4:30 pm. No evenings, holidays, or weekends! Meaningful Work: Your efforts directly impact patients' lives. Be part of a compassionate team dedicated to exceptional care. Ready for the challenge? Apply online today and join our mission to provide outstanding care at Hillman Cancer Center!

Requirements

HS/Equivalent and 4 years of experience
OR BS required
Prior experience working with patients.
Strong PC and computer skills are required.
Must possess excellent communication and customer service skills.
Must display leadership skills.
Must be able to pass the Certified Application Counseling training within the first 4 weeks of employment.
Must be dependable, professional, have strong interpersonal skills, be an excellent communicator and have the ability to prioritize the workload.
Act 34

Nice To Haves

Familiarity with Pennsylvania Medical Assistance, UPMC Financial Assistance Program preferred.
Prior Cancer Center experience is preferred.

Responsibilities

Assist with inquiries from walk-in patients regarding billing problems in conjunction with the Patient Financial Services Department.
Assist patients with applying for UPMC Financial Assistance program. Ensure that all the regulatory and financial requirements are met.
Maintain compliance with quality standards.
Monitor the various work lists and work queues to ensure the appropriate follow-up within the expected time periods. Resolve complex outstanding patient issues.
Perform benefit education and financial counseling on potential out of pocket transplant related expenses with patients during clinic appointments and subsequent discussion via telephone on an as needed basis.
Submit Medical Assistance Presumptive Eligibility applications with the mandated requirement of five days.
Maintain department productivity levels.
Conduct daily review and analysis of accounts flagged for review.
Assist uninsured or underinsured patients with obtaining health care coverage, with either the Health Insurance Exchange Marketplace or Pennsylvania Medical Assistance.
Performs duties and job responsibilities in a manner which promotes the core values of UPMC (Quality and Safety, Dignity and Respect, Caring and Listening, Excellent and Innovation, Responsibility and Integrity) in all consumer and UPMC interactions.