Patient Financial Coordinator/Cert Application Counselor

UnityPoint Health • Moline, IL

84d

About The Position

We're seeking a Patient Financial Coordinator to join our team! In this role, you'll assess patients’ financial and insurance information in order to determine Medicaid, Marketplace, or other Community Programs or Resources.

Requirements

• High School Diploma or GED
• 5 years of related healthcare experience
• CMS Marketplace Certified Application Counselor Certification or obtain within 12 months of hire date
• DHS Presumptive Certification or obtain within 12 months of hire date
• Complete all Online DHS enrollment access and certifications for appropriate states or obtain within 12 months of hire date

Nice To Haves

• Experience and knowledge in completing and submitting Medicaid and Marketplace applications

Responsibilities

• Assists with the actual insurance enrollment processes
• Manages accounts that require a detailed, large scope analysis of payment/insurance options in order to secure reimbursement
• Handles active, unbilled, self-pay and high dollar inpatient and outpatient accounts
• Receives account referrals from Pre-access Department, Utilization Review Staff, Patient Access Staff, Physicians, Central Business Office Managers and others for high deductible, out-of-pocket expenses, unresolved or pending claims, out-of-network procedures and other financial risk issues
• Counsels patients that have previous debt, with poor payment history, are unresponsive or uncooperative in implementing appropriate payment solutions

Benefits

• Paid time off
• Parental leave
• 401K matching
• Employee recognition program
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED