Patient Financial Associate, Homestead ED Registration, $1000 Bonus, FT, 7A-7:30P
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About The Position
The Patient Financial Associate position at Homestead ED Registration is a critical role focused on supporting the revenue cycle, compliance, and enhancing the patient experience. This position is specifically tailored for the Emergency Department and BOS Digital Registration, where the associate will be responsible for a variety of tasks that include registration, financial screening, verification, and ensuring efficient patient throughput. The incumbent will play a vital role in meeting individual collection goals, which are essential for the financial health of the organization. In this role, the Patient Financial Associate will maintain a close working relationship with all members of the clinical team to ensure a seamless and positive experience for both patients and caregivers. This position is considered essential staff, which means the associate must be available to work as needed on weekends, holidays, and during any disastrous events that may arise. The role may also require the deployment of legal, ethical, and compliance-related documents that must be presented and thoroughly explained to patients at the time of registration. The Patient Financial Associate is expected to embody the Baptist Health philosophy of service excellence, providing professional, passionate, and friendly service to patients of all ages, their families, employees, physicians, and community members. This commitment to service excellence is paramount in ensuring that patients feel valued and supported throughout their healthcare journey.
