Patient Financial Assistance Counselor

HMH Hospitals Corp • Hackensack, NJ

82d

About The Position

The Patient Financial Assistance Counselor is responsible to implement, oversee, track and monitor Hackensack Meridian Health (HMH) policies for cash collection and financial clearance throughout the Medical Center. This is done through audit and counseling of patients in accordance with HMH revenue cycle policies and procedures.

Requirements

• Bachelor's Degree or a minimum of 10 years of Revenue Cycle Operations experience.
• Minimum 2 years healthcare experience in a business office setting.
• Proven analytical and interpersonal skills.
• Excellent written and verbal communication skills.
• Proficient computer skills including but not limited to Microsoft Office and Google Suite platforms.

Nice To Haves

• Previous experience with Customer Service and/or hospital revenue cycle.
• Experience with counseling patients regarding financial obligations and payment plans.
• Familiar with eligibility requirements for NJ Medicaid and Charity Care.
• Bilingual in Spanish.
• Prior experience with Epic.

Responsibilities

• Implement, oversee, track and monitor HMH policies for cash collection and financial clearance.
• Audit and counsel patients in accordance with HMH revenue cycle policies and procedures.

Benefits

• Competitive benefits
• Supportive work culture

What This Job Offers

• Education Level: Bachelor's degree