Patient Financial Advocate

Firstsource Solutions • Dallas, TX

377d

About The Position

The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the Emergency Room Department. This includes providing information and reports to client contact(s), keeping them current on our progress. This position offers a great way to gain hands-on experience and provides plenty of opportunities for growth.

Requirements

• High School Diploma or equivalent required.
• 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
• Previous customer service experience preferred.
• Must have basic computer skills.

Nice To Haves

• Bilingual in English and Spanish preferred.

Responsibilities

• Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
• Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
• Document the results of the screening in the onsite tracking tool and hospital computer system.
• Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
• Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
• Other Duties as assigned or required by client contract.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees