Emergency Department Technician - Emergency Room General
About The Position
The Patient Financial Advocate serves to help all patients—especially those who are uninsured, underinsured, and have low incomes—assess and ultimately resolve their financial situations. Responsible for determining potential sources of funding, this includes establishing payment plans and other financial arrangements, determining patients’ eligibility for hospital-sponsored charity care and external financial assistance, and collecting patients’ remaining balances. All communications are conducted in a manner that will result in positive patient relations and prompt reimbursement for the hospital’s services.
Requirements
- High school diploma or equivalent required.
- 2 to 3 years of related work experience required, preferably in healthcare or customer service environment utilizing the following skills: Experience discussing and resolving financial situations with patients.
- Computer skills, including but not limited to Microsoft® Word and Excel.
Nice To Haves
- Associate or Bachelor’s degree from accredited institution preferred.
Responsibilities
- determining potential sources of funding
- establishing payment plans and other financial arrangements
- determining patients’ eligibility for hospital-sponsored charity care and external financial assistance
- collecting patients’ remaining balances
- All communications are conducted in a manner that will result in positive patient relations and prompt reimbursement for the hospital’s services.
Benefits
- Hartford HealthCare offers exciting opportunities for career development and growth.
- we provide a competitive benefits program designed to ensure work/life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
