Patient Financial Advocate
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About The Position
Join the Cleveland Clinic team as a Patient Financial Advocate, where you will work alongside passionate caregivers to provide patient-first healthcare. In this role, you will be responsible for counseling patients and parties responsible for payment regarding their insurance benefits, the services they have received, payment options, collection procedures, and financial assistance. You will act as an advocate for patients, ensuring they understand their financial responsibilities and the resources available to them. This position requires you to contact insurance carriers and navigate the complexities of patient financial care. As a Patient Financial Advocate, you will work in a remote environment that fosters personal and professional growth. You will be supported in making a difference in patients' lives while shaping a fulfilling career within one of the most respected healthcare organizations in the world. Cleveland Clinic values its caregivers and treats them like family, providing resources for learning and growth, comprehensive benefits, and a supportive work culture. The ideal candidate for this position will demonstrate professionalism, a caring attitude, and the ability to adapt to change. You will utilize Cleveland Clinic's H.E.A.R.T. model in your interactions, ensuring that every patient feels valued and understood. This role is essential in helping patients navigate their financial responsibilities and ensuring they receive the care they need without undue stress.
