Patient Financial Advocate I | Revenue Cycle
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About The Position
The Patient Financial Advocate I is responsible for serving as the point of contact for all functions and workflows within Revenue Cycle Pre-Arrival financial management. Through conducting a variety of tasks such as creation of price estimates, counseling patients regarding insurance coverage and benefits, arranging payment plans, assessing referrals for care, handling billing issues with third party payers, and assistance with determining eligibility for resources to assist with management of out of pocket responsibilities, this caregiver assists the patients and families with the navigation of the patient financial journey. The Patient Financial Advocate I is responsible for providing patients and families with a seamless financial experience by helping with the navigation and understanding of medical insurance benefits and potential financial responsibilities. This position requires the ability to plan, schedule and organize numerous tasks that directly impact the financial health of both the patient and the organization. This caregiver works collaboratively with key stakeholders across Monument Health to achieve a positive experience that promotes financial health as a key contributor to overall wellness.
