Patient Assistance Program / Financial Advocacy Coordinator
About The Position
Patient Financial Advocacy Coordinator – Onco360 Pharmacy Waltham, MA | Full-Time | Mon - Fri 11:30am to 8pm EST Salary Starting at $25.00/hr and up Sign-On Bonus: $5,000 for employees starting before February 28, 2026. Join a mission-driven team making a difference in the lives of cancer patients. Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator. C andidate to live within commuting distance of our Waltham pharmacy. Remote work possible after initial on-site training. The Patient Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.
Requirements
- High School Diploma or GED
- 1+ years of patient assistance or advocacy experience
- Registration with Board of Pharmacy (as required by state law)
- Strong communication, organizational, and customer service skills
Nice To Haves
- Associate degree or Certified Pharmacy Technician (PTCB)
- 3+ years of patient assistance or advocacy experience
- Specialty pharmacy experience
Responsibilities
- Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
- Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
- Support applications for nonprofit and manufacturer assistance programs.
- Provide clear explanations of insurance benefits and co-pay structures.
- Maintain accurate patient demographic and insurance data in CPR+.
- Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.
Benefits
- Medical
- Dental
- Vision
- 401k opportunity
- Paid Time Off and Paid Holidays
- Tuition Reimbursement
- Quarterly Incentive Bonus
- Paid Volunteer Day
- Referral Incentive Program
- Company Paid Life Insurance
- Short/Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
