Patient Financial Access Facilitator

Yale-New Haven HealthNew Haven, CT
328d

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About The Position

The Patient Financial Access Facilitator is responsible for all functions and processes related to patient check-in, check-out, registration and scheduling. Obtains and updates the patient's demographic and financial information in a sometimes demanding atmosphere utilizing multiple applications to assure timely processing of the patient visit. Performs a variety of functions including accurate patient identification while adhering to Red Flag procedures to ensure patient safety. Must stay abreast of all insurance changes and adheres to managed care requirements and all other information legislated for Health Care as it relates to the health system. Must understand the various insurance carriers' options and completes insurance entry accurately, satisfying billing requirements to ensure a payable account. Verifies eligibility of insurances, identifies and collects co-pay balances, and initiates other funding referrals as outlined by departmental policy when appropriate.

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