Patient Experience Specialist

University Of Pittsburgh • Pittsburgh, PA

73d

About The Position

Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Acts as liaison for patient records, maintains accurate databases and records, and ensures all forms and paperwork are completed and correct. Performs basic financial functions and guides students in administrative tasks.

Responsibilities

• Schedule and confirm a large volume of appointments and surgeries via telephone, web, email, and in-person.
• Utilize exceptional patient and customer service skills.
• Act as a liaison for patient records.
• Maintain accurate databases and records.
• Ensure all forms and paperwork are completed and correct.
• Perform basic financial functions.
• Guide students in administrative tasks.

What This Job Offers

• Industry: Educational Services