Patient Experience Specialist
South Central Regional Medical Center•Laurel, MS
•Onsite
About The Position
We are seeking a friendly, detail-oriented Medical Desk Clerk to join our healthcare team at our Eye & Laser Center. This position is responsible for providing administrative support, managing patient flow, and ensuring a smooth and welcoming front desk experience. Ideal candidates are organized, punctual, and have a passion for helping others in a healthcare setting.
Requirements
- Must be able to type 30 wpm
- Ability to read, write and understand verbal and written instructions
- Basic computer skills.
Responsibilities
- Greet and check in patients in a professional and courteous manner
- Answer multi-line phones and direct calls appropriately
- Schedule and confirm appointments using electronic medical records (EMR)
- Verify insurance information and collect co-pays or balances
- Enter and update patient information accurately into the system
- Maintain a clean and welcoming front desk and waiting area
- Assist with filing, faxing, scanning, and other clerical tasks as needed
- Ensure patient confidentiality and comply with HIPAA regulations.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
