Patient Experience Specialist
HH MedStar Health•Clinton, MD
195d•$63,793 - $113,318
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About The Position
The Patient Experience Specialist works in partnership with the Director of Patient Experience to identify, plan, and design programs that positively impact the Patient Experience. The incumbent analyzes appropriate databases to understand trends and provide insight while working collaboratively with all business unit leaders to implement strategies that improve HCAHPS scores and the overall Patient Experience. The incumbent promotes a culture consistent with the MedStar Health and MSMHC mission, vision, and values.
