Patient Experience Specialist - Fredericksburg
Frontera Healthcare•Fredericksburg, TX
252d
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About The Position
As first point of contact, the Patient Experience Specialist will greet patients in a compassionate manner and handle patient requests accordingly. The position requires excellent customer service skills and the ability to multitask in a busy medical office environment. Responsible for appointment scheduling, answering phones, directing calls, checking patients in and out of the office, obtaining co-pays and balance due on patient accounts, and working with outside vendors as needed. Must be proficient in computer skills heavily focused on data entry and attention to detail.
