Patient Experience Representative II

MultiCare Health System

92d • $19 - $27

About The Position

The Patient Experience Representative II is a crucial role in enhancing the patient experience, and is responsible for primarily checking out patients, scheduling, and referrals within an ambulatory clinical setting. This is a clerical role that is the first line representative to patients presenting to the clinic. This position works as a team member of the clinic to help ensure the success of the clinic.

Requirements

• High school graduate or equivalent education/work experience
• Associates degree preferred
• One year of experience in the medical field, or 2 years of clerical experience in a non-medical field
• Two years medical experience preferred

Responsibilities

• Check out patients
• Schedule appointments
• Manage referrals
• Serve as the first line representative to patients in the clinic
• Collaborate with clinic team members to ensure clinic success

Benefits

• Comprehensive benefits package
• Competitive salary
• Medical, dental and retirement benefits
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED