Patient Experience Advocate – PT/Day

SSM Health • Oklahoma City, OK

119d

About The Position

Under supervision and in collaboration with other health care professionals, assist in performing a variety of nursing care services for patients. The position involves improving patient satisfaction by completing hourly rounds on patients and families, addressing guests in the room, and ensuring their needs are met.

Requirements

• Completion of a state approved unlicensed assist personnel program (UAP) or meets the exempted UAP guidelines.
• No experience required.

Responsibilities

• Receives patient care assignment from the registered nurse (RN) in charge.
• Initiates delegated tasks based on demonstrated competence in performing nursing activities for specific patient age group served.
• Collects and documents data for the admission assessment, reassessment and/or scheduling appointments or surgeries at specific times for patient population.
• Documents and provides appropriate data to the RN and/or LPN for analysis and validation of patient’s response to care or treatment.
• Informs licensed nurse of any changes in patient condition/needs, patient complaints, and patient/significant other educational needs.
• Stocks and maintains supplies and equipment in keeping with patient care needs and cost containment.
• Assists with delegated clerical duties such as answering telephones, relaying messages, transcription of physician orders, preparing and organizing the patient's medical record.
• Answers patients’ calls for help, takes their vital signs, and monitors their behavior and physical condition for progress or deterioration.
• Assists with baths, ambulating, feeding, skin care, personal and oral hygiene and making occupied and unoccupied beds.
• Performs dressing changes, enemas, ostomy care, toileting, turning, cough and deep breathing, catheter care, collection of biological specimens, measuring and recording intake and output of fluids.
• Prepares patients for discharge and accompanies them upon dismissal as indicated.
• Orients new patients and significant others to the nursing unit.
• Manages referrals for medical and surgical specialist appointments in an outpatient environment.
• Provides assistance in patient care to patients three years of age or older.
• Works in a constant state of alertness and safe manner.
• May perform point of care testing according to policies and procedures.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: instant access to earned, unpaid base pay before payday.
• Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees