Patient Estimate Specialist
About The Position
Join our team as a Patient Estimate Specialist at Gundersen Health System, where your attention to detail and customer service skills will play a vital role in supporting our patient and the organization. In this role, you’ll provide financial clearance and pre-registration support for scheduled patients, creating cost estimates for upcoming appointments, help secure accurate demographic and insurance information, verify referrals and authorizations are in place, and communicate patient liability prior to services. You’ll be a key player in the revenue cycle process, working closely with clinical departments and insurance carriers to ensure estimate accuracy. If you’re passionate about helping others and thrive in a fast-paced environment, this is your opportunity to make a meaningful impact!
Requirements
- High school diploma or equivalency
- Successful completion of defined core competency testing
- 1 year experience in an office setting requiring customer service responsibilities
- Time management and organization skills
Nice To Haves
- Healthcare experience and familiarity with patient eligibility, insurance, or registration scheduling is a plus!
Responsibilities
- Provide financial clearance and pre-registration support for scheduled patients
- Create cost estimates for upcoming appointments
- Help secure accurate demographic and insurance information
- Verify referrals and authorizations are in place
- Communicate patient liability prior to services
- Work closely with clinical departments and insurance carriers to ensure estimate accuracy
Benefits
- Starting pay of $18.63/hour + more for experience!
- Support to grow in your career with access to our Career Development Center and Tuition Investment Program
- Top-rated retirement plan and healthcare benefits
- Departmental leadership that supports you as you do your best work
- Work/Life balance to love what you do and where you live
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
