Patient Estimate/Payment Specialist - Per Diem
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About The Position
The Patient Estimate/Payment Specialist position at Emerson Hospital is a per diem role that serves as the primary contact for patient reimbursement issues, ensuring compliance with established credit policies. Reporting to the Supervisor of Financial Counseling, this position is integral to the hospital's financial operations, providing essential cashiering services. The specialist will engage directly with patients to address their reimbursement inquiries, facilitating a smooth and efficient process for financial transactions related to patient care. This role requires a keen understanding of insurance processes, including precertification and referral procedures, to assist patients effectively. The specialist will also be responsible for maintaining accurate records and ensuring that all patient interactions are handled with confidentiality and professionalism. In addition to patient interactions, the Patient Estimate/Payment Specialist will collaborate with various departments within the hospital to streamline the reimbursement process. This includes verifying insurance coverage, processing payments, and addressing any discrepancies that may arise. The position demands a high level of organizational skills, as the specialist will need to manage multiple tasks simultaneously while ensuring accuracy in all financial dealings. The ability to communicate effectively with both patients and hospital staff is crucial, as the specialist will often serve as a liaison between patients and the financial counseling team. Overall, this role is vital in supporting the hospital's mission to provide quality care while managing the financial aspects of patient services.
